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Collections Agent

JOB DESCRIPTION:

We are seeking a Collections Agent to join our Finance team. You will serve as a liaison between the accounting team and our clients while focusing on collections. This position reports directly to the Accounting Manager and works closely with Operations & Legal.

RESPONSIBILITIES:

  • Reduce delinquencies and improve collections and AR aging in a structured and scalable way
  • Recommend and act to promptly collect past due AR (emails, calls, letters.)
  • Work with Accounting Manager on imposing late fees where appropriate
  • Collaborate with accounting on what has been collected vs. outstanding
  • Track AR collections outreach and responses in spreadsheet and ERP system and be able to document/report on progress weekly with Accounting Manager
  • Work with the executive team, including legal counsel, on coordinating small claims or other necessary legal action
  • Provide recommendation on bad debt and manage bad debt levels

DESIRED QUALIFICATIONS:

  • Bachelor’s degree in Business, Finance or Accounting preferred
  • 2+ years’ collections experience, demonstrated AR process and collections success
  • Must have impeccable communication skills, both speaking and writing
  • Great customer service skills
  • Experience with Intacct and QuickBooks a plus
  • Must be proficient with Microsoft Outlook, Word and Excel

BENEFITS:

First Capitol Consulting, Inc. offers a competitive benefits package, including:

  • Competitive Pay
  • Group Healthcare Plan
  • 401K
  • 3 Weeks PTO
  • Paid Holidays
  • Paid Parking or Metro Reimbursement
  • Free Snacks & Coffee
  • Monthly Luncheon
  • Company Events & Activities
  • Company Training
  • Career Advancement Opportunities
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